Talk to the StaCom team
Whether you are evaluating StaCom for your department, already running it day to day, or have a question about your subscription, send us a message and we will reply by email.
What to expect
StaCom is built specifically for fire and EMS departments, so you will be talking to people who understand shift coverage, apparatus checks, certification renewals, and the realities of volunteer and combination departments. Whether you are comparing platforms or already subscribed, we will point you in the right direction.
Most messages receive a reply by email within one to two business days. Include your department name and the package your question relates to — Inventory & Equipment, Scheduling & Timesheets, Certifications & Training, Work Orders + Purchase Orders, Apparatus Checks, or the Base Platform — so we can route it quickly. For urgent billing issues, choose the billing category and we will prioritize it.